Booking Terms & Conditions
Irelandinfo@redjohn.ie Web: www.redjohn.ie
Thank you for choosing to book with RED JOHN’S. We look forward to welcoming you. By making this booking you are entering an agreement with us.
A warm welcome awaits you at RED JOHN’S.
Terms & Conditions for Rental of RED JOHN’S, Clare Island, Co. Mayo
A non refundable deposit of 25% of total booking is required to reserve accommodation. The booking is provisional until confirmed by us. The balance of the rental is payable 45 days prior to arrival. A confirmation will be issued upon receipt of deposit and final directions and instructions regarding the house will be sent on receipt of final payment. N.B.: failure to pay invoice by the date due may result in loss of booking.
Notice of cancellation must be in writing or by email. The following charges will then apply: • Over 4 weeks before date of arrival: forfeit BOOKING DEPOSIT • 4 - 2 weeks before arrival: forfeit 60% of RENTAL FEE * • Less than 2 weeks: forfeit 100% of RENTAL FEE * • You are advised to get insurance to cover your losses * Charges will be waived if the property is reallocated to new clients. Booking deposit will still be forfeit.
3. Damages & Itinerary
The house must be left as found. The cost of repairs to, and replacement of damaged or missing property will be the responsibility of the client. These costs will be deducted from the security deposit.
4. Client Property
The Company is not responsible for any loss or damage to property left in the cottage during the stay or on departure.
Clients are requested to leave the house clean and tidy. All bins to be emptied and rubbish removed to the on-site rubbish and recycling area. All dishes, pots, pans and utensils washed and stored where found. Wet towels to be placed in showers and laundry baskets. All furniture to be replaced where found.
6. Arrival & Departure Times
Possession of the house must be taken between 1600hrs and 1900hrs on arrival day and the cottage must be vacated by 1200hrs on the day of departure, unless agreement has been agreed in advance. It is recommended that the clients contact the supervisor at least 24 hours in advance to confirm exact time of arrival. Late departures can be arranged in advance and are subject to availability i.e. no incoming booking on day of departure.
7. Return of Security Deposit
A security deposit of €300 is taken with the balance of payment. This will be refunded to you provided the supervisor is satisfied that the Terms and Conditions of the rental have been complied with. In the event that the supervisor is unable to check the cottage at the client's departure, the security deposit will be forwarded within 7 days. We expect that when the cost of damages, breakages, loss of keys, extra cleaning, electricity and oil exceeds €300 an invoice will be raised and forwarded to the client if not settled on departure. Credit card or Laser card details will be used for debit transactions.
8. Termination Due to Misconduct
Rental of the house may be terminated with no refund at the discretion of the supervisor or any officer of the company if clients / occupiers behave in a disruptive manner, cause a nuisance or disturbance, exceed occupancy level, cause damage to the property or in any other circumstances deemed reasonable by the supervisor or any officer of the company.
9. Return of Client Property
On the expiry or other termination of the rental the supervisor and/or any officer of the Company may remove any belongings of the client / occupiers of the cottage left on the property and store or otherwise with the same as deemed appropriate. Notwithstanding the aforesaid the sole risk in respect of such belongings shall at all times remain with the client / occupiers.
10. Supervisor Access to Property
The supervisor or officer of the company may at all reasonable times visit the property during the stay and on departure.
11. Number of Occupants
The number of persons stated on the booking form must not be exceeded in any circumstance.
Pets are allowed in certain circumstances.
Inthe unlikely event of a complaint, it must be made to the supervisor immediately and, if not rectified, communicated to the Company in writing within seven days.
14. Alternative Accommodation
In the extreme event that the property is not available for reasons outside the control of the Company (e.g. unforeseen damage to property), we will do our utmost to find an alternative accommodation to your satisfaction or refund all monies.
15. Our Right to Refuse
We reserve the right to refuse any booking and in exceptional circumstances to Cancel, Modify or alter arrangements made for the visitor.