This statement sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.bluehousewestport.com you are accepting and consenting to the practices described in this statement. For the purpose of the General Data Protection Regulation (“GDPR”), the data controller is the Blue House Westport having the address and contact details as noted above. We may provide links to a number of other web sites that we believe might offer you useful information and services. However, those sites may not follow the same privacy policies as us. Therefore, we are not responsible for the privacy policies or the actions of any third parties, including without limitation, any web site owners whose sites may be reached through this Site, nor can we control the activities of those web sites. We urge you to contact the relevant parties controlling these sites or accessing their on-line policies for the relevant information about their data collection practices before submitting any personal information or other sensitive data.
Personal information we may collect about you
We may collect and process the following data about you when you enquire about Blue House Westport though our website, or correspond with us through phone, email or otherwise provide us with personal data: • Identity & contact information – full name, postal address, email address, mobile and phone numbers • Official information – details of your passport or driving licence • Bank Information – credit card / debit card or bank details • Any special medical requirements including dietary or allergies • Your personal preferences about your visit to Blue House Westport • Your comments about our services • Any other data which you ask us to process on your behalf, or which is necessary for us to process in order to fulfil our role as providing accomodation and food related services to you.
We may process other data
When you access our website or wi-fi facilities your device’s browser provides us with information such as your IP address, browser type, access time and referring URL, which is collected and used to compile statistical data. This information may be used to help us to improve our website and the services we offer and to offer services to you.
Our use of your personal data
• To enable you to make bookings, and to fulfil, provide, perform, administer, manage, and enforce all bookings, orders, and other contracts which relate to you (including if you are a guest in a booking made by someone else), and to process any transactions authorised or made with us which relate to you. • To collect and make payments due and administer our accounts. • To communicate with you concerning any enquiries, bookings, services provided, problems and complaints, and to respond to any submissions, enquiries or requests from you. • To keep internal records and maintain reasonable archives, including concerning as to enquiries, bookings, contracts, services, and complaints.
Who we share personal information with?
We will only disclose your personal information in order to comply with any legal obligation or to protect our rights, property, or safety of our staff and customers.
How do we keep your information secure?
We store the information you provide about yourself in a secure database and take appropriate security measures to protect such information from unauthorised access. For example, we have adopted internal data protection procedures and trained our staff on them with a view to preventing breaches of security.
How long will we store your information for?
We keep your personal data for so long as is reasonably necessary for the purposes for which we use it, and if longer, for any duration required by law, and for statutory claims limitation periods where your personal data may be relevant to any possible liability we may have. Additionally, we will discuss the retention of any sensitive information that you share with us.
You have the following rights in relation to how we use your information. If you’d like to exercise these rights please contact us using the contact details listed above. 1. Right of access – you have the right to know if we are using your information and, if so, about how we are using it. 2. Right of rectification – you have the right to require us to rectify any errors in the information we hold about you. 3. Right to erasure – you have the right to require us to delete your information if our continued use is not justified. 4. Right to restrict processing - in some circumstances, although you may not be entitled to require us to erase your information, but may be entitled to limit the purposes for which we can use your information. 5. Right of data portability – you have the right to require us to provide you with a copy of your information in a commonly used machine-readable format or to transfer your information directly to another controller (e.g. a third party offering services competing with ours).
If you wish to make a complaint on how we have handled your personal information, you can contact us at the above details. If you are not satisfied with our response or believe we are processing your personal information not in accordance with the law you can complain to the Data Protection Commissioner (“DPC”) who is the supervisory authority in Ireland. You can contact the DPC via their website www.dataprotection.ie or LoCall 1890 25 22 31.